Tankless Water Heater Repair & Maintenance Services

Are you having issues with your tankless water heater? At John Sadler Plumbing & Heating, we provide fast, reliable, and affordable tankless water heater repair services in Surrey, South Surrey, White Rock, Langley, and Aldergrove. With a focus on exceptional customer service and expert repairs, we’ll ensure your tankless hot water heater is working efficiently to meet your needs.

Read our blog on how to decide if you need a tankless water heater replacement or repair.

Common Tankless Water Heater Problems We Fix

Tankless water heaters are efficient and durable, but they can still encounter issues. Our technicians specialize in diagnosing and repairing a wide range of problems, including:

  • No Hot Water: This could be caused by clogged burners, faulty heating elements, or gas/electric connection issues. We’ll get your system running smoothly again.
  • Inconsistent Water Temperature: Hot to cold water fluctuations? These may result from scaling, sensor issues, or improper settings—our experts can help.
  • Low Water Pressure: Blocked pipes, scaling, or failing components may lead to poor water flow. Let us restore your system’s performance.
  • Error Codes: Tankless water heaters often display codes when problems arise. Our team can quickly identify and resolve these issues.
  • Leaks or Drips: Water leaks can damage your system and increase bills. We’ll repair cracked heat exchangers, faulty seals, or loose connections.

Need help now? Call us at 604.531.4355 for tankless water heater repair!

What Our Satisfied Clients Say About Our Tankless Water Heater Maintenance & Repair Services

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Yorkson Plumbing & HVAC
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Colin is extremely knowledgeable and always incredibly helpful. Anytime I have a question or need help with something, he takes the time to explain everything and point me in the right direction. You can tell he really knows his stuff. I really appreciate all the help and support he’s given us. Highly recommend Colin!
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Anny Wang
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Hayden was fantastic. Did a thorough diagnosis and was very patient to explain everything.
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Taylor Lipinski profile picture
Taylor Lipinski
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We are very grateful for our service today with Keegan. We received updated texts for when to expect his arrival which was helpful. He explained what we was going to be doing for our furnace, water heater, and A/C unit. He relayed information in a way that your average homeowner (myself included) could understand and that was really refreshing. He showed us how to maximize our heating efficiency, better use our thermostat, and prolong the life of our appliances. We have a plan for future services in the spring and are happy to now have a maintenance schedule. We were very impressed with Keegan's professionalism, kindness, and knowledge. We would hands down recommend John Sadler Plumbing and Heating. Thank you, Keegan!
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Springcreek Strata
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Punctual professional, polite! Quality work done on time for the price quoted, great job!
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Rick Thomson profile picture
Rick Thomson
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Very good service
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Denise P profile picture
Denise P
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We've relied on John Sadler Plumbing & Heating for years, and they have never let us down. They have replaced our furnace and installed our A/C. When our when our hot water tank failed (when we were away from home!) they were the first ones we called and they handled the replacement quickly. Their whole team is amazing, friendly and dependable. It's rare to find a company you can trust this much. Highly recommended.
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GX L profile picture
GX L
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Keegan is a nice pro to fix my leaking gas line very professionally and efficiently and effectively. He addressed the issue very fast and very informative to get me explained what’s happened over there. After the job done, he also helped to reignite the fireplace and furnace as well as water tank. He even trained me and helped me to recall how to ignite the fireplace myself. David
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Wendy Kaczur
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Just had Keegan do an annual maintenance on my furnace. He did an amazing job and was efficient and informative. Thanks for the great service!

Why Choose John Sadler Plumbing & Heating?

For nearly 50 years, our family-owned company has been the trusted choice for homes and businesses across Surrey and the Lower Mainland. We deliver quality, integrity, and reliability on every call. Here’s what sets us apart.
1
Decades of Local Experience

Established in 1976, we bring almost half a century of expertise to every job. Our long history in the community means you can count on a proven track record and a reputation built on trust and high-quality service.

2
Licensed & Certified Experts

Your work is handled by fully licensed, insured technicians with extensive training and experience. Our team stays up-to-date with the latest industry codes, safety standards, and technology, ensuring every repair or installation is done right the first time.

3
Complete Plumbing & HVAC Solutions

We are your one-stop shop for all plumbing, heating, and cooling needs. From leaky faucets and drain cleaning to furnace installs and AC maintenance, we do it all – residential and commercial. You won’t need to juggle multiple contractors; our skilled crew can handle every aspect of your building’s comfort systems

4
Fast Response & Emergency Service

When you need us, we’ll be there. Enjoy prompt, reliable service with flexible scheduling to suit your busy day. Have an urgent problem after hours? Our team is on-call and ready to tackle emergency plumbing or heating issues to protect your property. No waiting around and no wondering when help will arrive.

5
Honest, Upfront Pricing

With John Sadler, you’ll always know what to expect. We provide clear, upfront estimates before any work begins – no surprises and no hidden fees. Our friendly professionals will explain your options and never pressure you into repairs or replacements you don’t need. Honesty and transparency are at the core of our customer service.

6
Quality Workmanship Guaranteed

Your satisfaction is our priority. We stand behind our work 100% and won’t consider the job done until you’re happy. Every project is completed to the highest standard, and we back our repairs and installations with solid warranties for your peace of mindbarrie. If something isn’t right, we’ll make it right – end of story

7
Top-Rated, Award-Winning Service
  • We’re proud to be award-winning local experts – voted one of the area’s best service businesses. Our customers have given us an average rating of 4.9 out of 5.0 stars, reflecting our commitment to exceptional service. When you choose John Sadler Plumbing & Heating, you’re choosing a proven team that countless homeowners and business owners trust for quality, professionalism, and value.

JohnSadler Plumbing

GET STARTED

Contact us today to learn more about our plumbing services in Surrey, White Rock & Langley or schedule your appointment. Regardless of your problem, our experience can provide a quality solution. If you have an emergency, please contact us immediately as our certified technicians can help!

Signs Your Tankless Water Heater Needs Repairs

Don’t wait for a complete system failure—watch for these signs of trouble:

  • Unusual Noises: Banging, hissing, or other strange sounds.
  • Rusty or Discolored Water: This could indicate corrosion inside your water heater.
  • Error Codes or Shutdowns: Frequent malfunctions are a sign your unit needs professional attention.
  • Higher Energy Bills: An inefficient system can increase your utility costs.

Notice any of these issues? Call us today at 604.531.4355 for immediate service!

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Our Tankless Repair Process

At John Sadler Plumbing & Heating, we make repairing your instant water heater a stress-free experience:

  1. Inspection: Our technicians conduct a thorough assessment to diagnose the problem.
  2. Diagnosis: We’ll explain the issue and recommend cost-effective solutions.
  3. Repairs: Using top-tier tools and parts, we’ll restore your system to peak performance.
  4. Testing: We ensure your system is functioning flawlessly before we leave.

 

We Service The Following Tankless Water Heater Brands

  • Super Hot®
  • Burnham®
  • Buderus
  • Eco-King
  • HTP
  • Hydrotherm
  • IBC®
  • Lochinvar®
  • Navien
  • NTI
  • Raypak®
  • Slant/Fin®
  • Laars®
  • ACV Triangle Tube
  • Viessmann
  • Weil Mclain®

Contact Us Today for Tankless Water Heater Repairs

Don’t let a malfunctioning water heater disrupt your day! Call John Sadler Plumbing & Heating at 604.531.4355 or fill out our online contact form to schedule your tankless water heater repair. We’ll have your system up and running in no time.

4 John Sadler vans parked in front of the water

Tankless Water Heater Repair FAQs

What are common signs a tankless water heater needs repair?

Common signs include error codes, inconsistent water temperature, reduced flow, or no hot water at all. These issues often point to mineral buildup, ignition problems, or component wear.

Why is my tankless water heater showing an error code?

Error codes indicate that the system has detected a specific fault. The code helps identify issues such as ventilation problems, sensor failures, or restricted water flow.

Can a tankless water heater stop working suddenly?

Yes, tankless systems can shut down unexpectedly to protect internal components. This is often caused by scale buildup, gas supply issues, or electrical faults.

Do tankless water heaters need descaling to prevent repairs?

Yes, regular descaling helps prevent mineral buildup that can cause performance issues and breakdowns. Annual maintenance is especially important in areas with hard water.

Contact us now to get a quote

Contact Us to Get a Quote

John Sadler Plumbing & Heating

Service Area

  • Surrey

  • North Delta

  • Cloverdale

  • Ocean Park

  • Panorama Ridge

  • Fleetwood

  • Whalley

  • Fort Langley

  • Brookswood

  • Murrayville

Hours

Monday – Friday 8:30 AM – 5:00 PM

Methods of Payment

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