
We designed our repair process to be straightforward, transparent, and efficient. Here is what you can expect when you call John Sadler for furnace repair:
Call (604) 531-4355 or submit a request through our online contact form. Our team will ask about the symptoms you are experiencing and schedule a technician visit — often the same day, especially for no-heat emergencies.
Our licensed technician arrives at your home and performs a thorough inspection of your furnace, testing the ignitor, flame sensor, blower motor, gas valve, thermostat, control board, and heat exchanger. We use professional diagnostic tools to pinpoint the exact problem, not guess at it.
Before any repair work begins, we explain the problem to you in plain, jargon-free language and provide a written upfront quote. You will know exactly what needs to be done and how much it will cost before we turn a wrench. No hidden fees, no pressure.
With your approval, we complete the repair using quality replacement parts. Our service vehicles carry the most commonly needed furnace parts, which means many repairs are completed on the first visit without waiting for parts to be ordered.
After the repair, we run a complete system test to confirm the furnace is operating safely and efficiently. We verify proper ignition, measure temperature rise across the heat exchanger, test safety controls, and check carbon monoxide levels. We also point out any other maintenance items we noticed during the inspection so you can address them proactively.
No matter what the weather outside is like, the right furnace will maintain the temperature and keep you warm inside. If you’re experiencing any issues with your furnace, it’s always important to get a second opinion and that’s where we come in. Regardless of the condition of your furnace, our experts will be able to work with you to get your furnace and equipment working. Whether it is an emergency or simply maintenance repair, we’ll make sure your heating system is working fine when you need it the most.
We provide furnace repair services by fully licensed and highly trained technicians in Surrey, White Rock & Langley. Be it any make or model, we are experienced enough to repair it. Our technicians will figure out the problem and provide you with various solutions to choose from. You can decide what’s best for your home. We offer residential furnace services to meet all your heating needs. We work year-round to provide furnace repair services, and are always a phone call away!

Preventative maintenance is the single most effective thing you can do to extend your furnace’s lifespan, prevent mid-winter breakdowns, and keep your energy bills in check.
Our comprehensive furnace maintenance service includes inspection and cleaning of the burner assembly, testing ignition and safety controls, checking and cleaning the flame sensor, inspecting the heat exchanger for cracks or corrosion, testing carbon monoxide levels for safety, checking and replacing the air filter, inspecting the flue pipe and venting system for blockages or deterioration, lubricating all moving parts, testing thermostat calibration and response, and checking all electrical connections for tightness and wear.
We recommend having your furnace professionally serviced once per year, ideally in late summer or early fall before the heating season begins. This ensures your system is ready to perform when you need it most and gives us time to identify and address any issues before the first cold snap. Furnaces that receive regular annual maintenance typically last 15 to 20 years, while neglected furnaces often fail prematurely at the 10- to 12-year mark. Annual maintenance also keeps your manufacturer warranty valid, as most warranties require proof of professional maintenance.
Book your annual furnace tune-up — call (604) 531-4355.
Give us a call right away and we will help you with all your furnace issues whether installation, repair or just regular maintenance. As a proud family business, we will treat you with the utmost respect and help in any way we can. Rest assured knowing that you can depend on us! You can also call on us for all your Langley plumbing needs.
Our Experience
John Sadler Plumbing & Heating provides a range of services for furnaces to all of the Lower Mainland. We work on all brands of furnaces in all types of homes. We have been a family business for over 40 years and know what to do regardless of the age of your home or the level of your furnace, we service many brands including the following including the following:

Furnace repair costs depend on the issue and parts needed. Minor repairs like flame sensor replacement typically cost $150 to $300, while major repairs like blower motor replacement can range from $400 to $800. We always provide a written, upfront quote before beginning any work so you know exactly what to expect.
Yes. Our licensed technicians service all major furnace brands including Navien, Lennox, Carrier, Trane, Rheem, American Standard, Napoleon, Continental, Goodman, Keeprite, York, and more. We are also a Navien Certified Service Specialist with factory training on Navien products.
We offer same-day diagnostic service when appointments are available. Call (604) 531-4355 and we will schedule the earliest available time. During peak winter months, we prioritize emergency no-heat calls to get your furnace running as quickly as possible.
We recommend annual furnace maintenance, ideally in late summer or early fall before the heating season begins. Regular maintenance prevents breakdowns, extends the furnace’s lifespan to 15 to 20 years, improves energy efficiency, and keeps your manufacturer warranty valid.
Error codes are your furnace’s way of communicating a specific malfunction detected by its diagnostic system. You can try resetting the furnace by turning it off, waiting 30 seconds, and turning it back on. However, if the error code returns, the underlying problem needs professional diagnosis. Call us and describe the code — we can often provide preliminary guidance over the phone.
As a general rule, if your furnace is over 15 years old and the repair would cost more than 30 to 50 percent of a new furnace, replacement is usually the better long-term investment. We will always give you an honest recommendation based on the specific situation — not a sales pitch. See our furnace installation page for replacement options and rebate information.
Yes. A cracked heat exchanger can allow carbon monoxide to leak into your home’s air supply, which is a serious health and safety hazard. If a cracked heat exchanger is suspected, we recommend shutting off the furnace immediately and calling for a professional inspection. In most cases, a cracked heat exchanger means the furnace should be replaced rather than repaired.