Why Do We Choose Navien?

May 26, 2022

Outstanding Products

We’ve been huge fans of Navien water heaters and boilers for years, and here’s why. First of all, if you’re currently doing your research, you’ll no doubt have already seen that Navien offers the highest gallons per minute for both tankless water heaters and combi boilers. And they’re over 95% efficient and Energy Star rated, which means these units burn extremely clean, save on your energy bills, and usually qualify for Fortis rebate programs. Another stand-out reason we like Navien is that they make their own component parts, which not only results in superior end-to-end quality control in production, but it also means that they are continuously improving the longevity, efficiency, and serviceability of their products.

Fast Access to Parts

Navien makes it easy to get repair parts. Most are readily available locally here in Surrey and Langley, and anything that isn’t in stock is shipped quickly, so you won’t be spending a lot of time waiting around.

Excellent, Hassle-Free Warranty

Navien is known for providing the best warranty follow-through in the business. Navien products come with a 5-year parts warranty and a 15-year heat exchanger warranty. Customers trust Navien because they do what they say they’re going to do. You can count on Navien to honour their warranties without hassle, and they make the process easy.

Best Customer & Technical Support in the Industry

Navien offers impeccable customer support and requires all brand service specialists to undergo extensive training. When you choose a Navien Service Specialist, you can rest assured that they have gone through thorough and ongoing training to ensure that they have all of the expertise required to make sure that your Navien product is installed and repaired correctly.

Work with a Navien Service Specialist

John Sadler Plumbing & Heating is a certified Navien Service Specialist (NSS) and is repeatedly praised by Navien Inc. for doing some of the best installations in North America. Our technicians are often called out to redo or fix installations done incorrectly by other companies, and they are specially trained to be able to troubleshoot any issue quickly and expertly.

Get in touch today! Call us at (604) 531-4355 to book your Navien Service Specialist.

Contact us now to get a quote

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John Sadler Plumbing & Heating

Service Area

  • Surrey

  • North Delta

  • Cloverdale

  • Ocean Park

  • Panorama Ridge

  • Fleetwood

  • Whalley

  • Fort Langley

  • Brookswood

  • Murrayville


Monday – Friday 8:30 AM – 5:00 PM

Methods of Payment